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ENGLISH ESPAÑOL

SUCCESS STORY

Costa Rica

INDUSTRY

Travel
& Tourism

COUNTRY

Spain

DIMENSION

Brand




CHALLENGE

PROPOSED
SOLUTION

RESULTS

Costa Rica was already known for its nature and biodiversity. The challenge was to broaden that positioning and make the country a benchmark for sustainable tourism, wellbeing and lifestyle, attracting a more conscious, higher-value traveler. The strategy had to turn consideration into action and get more travelers to go, do more and spend more in the destination. To discover the “Pura Vida” spirit.

At Newlink we built an integrated strategy around Pura Vida as a transformative value proposition: a positive journey for the traveler and for the planet. Under the concept “A reset for you and the world”, we structured the communication around four territories: transformative travel, nature reimagined, connection with locals and sustainable impact. We deployed a full representation strategy: communication, marketing, trade, advertising, content, paid media, public relations and special activations to accompany the traveler throughout the entire customer journey. Among many actions, Newlink created Costa Rica’s first European advertising campaign: Live Life Now (Empieza a Vivir).

The strategy turned positioning into business results, brand value and greater relevance for the destination: - +16% Spanish visitors to Costa Rica, connecting with a conscious, high-impact traveler. - +30% in-destination spending, reaching a traveler willing not only to travel, but to do more, discover more and bring more value during their stay. - More than €3 million in Advertising Value generated through publications and media presence. - Increased air capacity and frequencies from Spain, strengthening the destination’s connectivity. - An evolution of Costa Rica’s positioning, from an icon of nature and adventure to a benchmark in sustainability, lifestyle, social impact and tourism innovation. - A communication platform able to consistently carry the Pura Vida philosophy to media, trade, partners and end consumers. The result is a more complete and innovative destination brand: Costa Rica no longer presents itself only as a place to visit, but as an experience that transforms the way we travel —and live—.

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